Questions & Answers
Q: Where are you located?
A: Rockin' R' Trail Rides is located at Heritage Village, one mile South of Crazy Horse Memorial or 3 miles North of Custer on Highway 385/16 at 24853 Village Ave. Custer, SD 57730. We are about 10 minutes from Custer, 15-20 min from Hill City, 30 min from Keystone, 45 min from Hot Springs and 50-60 min from Rapid City, SD.
Q: What days are you open?
A: We are open 7 days/week, weather permiting through September.
Q: What time are the rides?
A: Generally rides are scheduled as follows: 1/2 day is at 8am & 1pm. The 2 Hr and 1 .5 Hr. are at:7:45 or 8am and 10am or 1pm. The 1 Hr rides are at: 8 am, 10am and 1, 3, 5pm ---There is some variablitiy to the times, depending on how the day looks. Early and late in the season, (early June & Sept) the schedule is usually 9am - 4pm. Please call for reservations. Phone 605-673-2999 summer or 520-349-6078 off season..text or call.
Q: Do we need to make reservations?
A: We reccommend reservations at least 1-2 days in advance. We do accept walk-ins based on availability.
Q: Do we need to arrive early?
A: Yes, we request that you arrive 20-30 min prior to you scheduled ride time to sign release forms and for pre-ride instructions.
Q: Is there an age restriction?
A: Yes, minimum age to ride out on the trail is 6 years old. Everyone is on their own horse and in control of their own horse. The younger kids are usually close to a guide.
Q: Can my kids ride with me on my horse?
A: No, we do not allow double riding for safety reasons.
Q: What can we do with the younger kids?
A: We offer a hand-led ride in the corral at no charge for the kids too young to go out on the trail. A gratuity for your wrangler is appreciated.
Q: Is there a weight restriction?
A: Yes, our weight limit is 230-240 lbs height/weight proportionate and per guides discretion. Please inform us if you have anyone approximately 200 lbs or more to insure availability of appropriate horses for everyone in your group.
Q: Can I ride if I am pregnant?
A: No, for safety reasons pregnant riders are not allowed.
Q: What should we wear?
A: Long pants and closed toed shoes are reccommended.
Q: Can we bring a camera?
A: Yes, we have saddle bags for camera, water etc. Your guide may ask you to refrain from taking pictures or video at times in order to insure the safety of the ride.
Q: Can we run the horses?
A: No, the ride is a single file , guided, walking ride for your safety and to allow you to enjoy the beauty of the Black Hills.
Q: Do you have riding helmets?
A: Yes, helmets are required for kids 14 yrs and under and optional for others. Helmets are provided at no extra charge.
Q: What about weather?
A: The weather can be highly variable in the Black Hills even in mid-summer. It is best to pack layers; jackets, gloves, hats are advisable especially early in the summer and in September.
Q: Will we see wildlife?
A: We frequently see Deer, Hawks, Turkey Vultures, Marmots and sometimes Coyotes or Elk. Bison are located only in Custer State Park and Wind Cave National Park.